AI Integration & Chatbots
What you get
LLM integration that respects your data
We keep retrieval indexes inside your boundary when required and log which sources influenced each answer.
AI consulting from us is practical — model choice, cost caps, and failure modes — not strategy decks.
Chatbots that reduce load — not hide it
Good bots resolve repeatable questions and pass context to agents when they cannot.
We measure containment rate, average handle time after handoff, and customer satisfaction — placeholders until your live metrics are wired.
Product embedding
Sometimes AI belongs inside your SaaS — inline drafting, classification, or search. We API-wrap models so your core app stays testable.
Who this is for
Support and success teams answering the same questions daily — where grounded retrieval beats a blank ChatGPT window.
SaaS products adding drafting, classification, or search features without sending customer data to public training pools.
Businesses standardizing on WhatsApp or web chat as a service channel and needing LLM assistance with human escalation paths.
Book a discovery call at meet.peham.ltd/pehamltd or message us on WhatsApp with the service name and a short project summary — we reply with practical next steps, not a generic pitch deck.
How we work
Inventory knowledge
What docs are authoritative, stale, or missing.
Design conversations
Intents, fallback paths, and human escalation criteria.
Integrate channels
Widget, WhatsApp Business API, or internal SSO portal.
Test with real questions
Staff and friendly customers break it before go-live.
Tune and monitor
Weekly review of unanswered questions updates retrieval and prompts.
Why Peham
We are not a slide-deck agency. Peham Limited builds and runs its own SaaS products — including Tejarify for retail and wholesale operations and DealDesk for real estate deal management. That operator experience shows up in how we scope projects, design data models, and plan releases.
You get a team that has shipped billing flows, role-based access, integrations, and production incident response on our own platforms — not just on client demos.
Frequently asked questions
Can you use our existing OpenAI account?→
Yes. We deploy with your keys and budgets where policy allows.
Do you support Urdu and English?→
Yes — multilingual prompts and retrieval are common for our clients in Pakistan and export markets.
How is WhatsApp integrated?→
Via WhatsApp Business API providers with template messages and session rules compliant with Meta policies.
What if the bot answers wrong?→
We add feedback buttons, source citations, and fast prompt rollback procedures.
Start with a discovery call
Tell us what you are building. We will respond with an honest fit assessment — no pressure deck.
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Explore what Peham offers
Browse all engineering and growth services — or see the SaaS products we run in production.