Privacy Policy

Last Updated: January 19, 2025

Introduction

Peham (Private) Limited ("we," "our," or "us") operates https://peham.ltd and provides software-as-a-service (SaaS) solutions to businesses in Pakistan and internationally. We are committed to protecting your privacy and personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Subscribe to our services
• Contact us for support
• Fill out forms on our website

This information may include:

• Name and business name
• Email address
• Phone number
• Billing address
• Payment information (processed securely through third-party payment processors)
• Business details and tax information

Automatically Collected Information

When you access our services, we may automatically collect:

• IP address and device information
• Browser type and version
• Usage data and analytics
• Cookies and similar tracking technologies

How We Use Your Information

We use the collected information to:

• Provide, operate, and maintain our services
• Process transactions and send related information
• Send administrative information, updates, and security alerts
• Respond to customer service requests and support needs
• Improve and personalize our services
• Monitor and analyze usage patterns
• Detect, prevent, and address technical issues
• Comply with legal obligations

Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

Service Providers: Third-party vendors who assist us in operating our business (payment processors, hosting providers, analytics services)

Legal Requirements: When required by law, regulation, legal process, or governmental request

Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business

With Your Consent: When you have given us explicit permission to share your information

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Your Rights

Under Pakistani data protection laws, you have the right to:

• Access your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to processing of your personal information
• Request restriction of processing
• Data portability

To exercise these rights, please contact us at [email protected]

Cookies

We use cookies and similar tracking technologies to track activity on our services. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent.

Contact Us

If you have questions about this Privacy Policy, please contact us:

Peham (Private) Limited
G8 Plaza, Shaheen Commercial, Phase 1
Jinnah Garden, Islamabad, Pakistan

Email: [email protected]
Phone: +92 300 5920392
Website: https://peham.ltd