AI Voice Agents
Human-Like Phone Conversations, Automated
AI-powered voice agents that handle calls, schedule appointments, qualify leads, and provide support—in Urdu and English.
The Cost of Manual Calls
Your team spends hours on repetitive phone calls. Answering the same questions, booking appointments, qualifying leads, following up with customers. Meanwhile, after-hours calls go to voicemail, and potential customers move to competitors who answer.
Each manual call costs you time and money. What if an AI could handle 80% of these calls, sounding natural and professional, while your team focuses on complex customer needs?
Intelligent Voice Automation
We build AI Voice Agents powered by advanced natural language processing that sound remarkably human. They handle inbound and outbound calls, speak naturally in Urdu and English, understand context, and execute tasks like a trained employee.
Available 24/7, never tired, never rude, and infinitely scalable. Handle hundreds of calls simultaneously at a fraction of the cost of a call center.
Voice agents we deploy
Six specialised agents — each trained on your scripts, FAQs, and integrations. Pick one below to try the browser demo.
Aria
Virtual Reception Agent
Speaks Urdu on calls
Answers incoming calls, shares business hours and location, routes callers to the right team, and captures messages when staff are unavailable.
- Greet callers with your brand tone
- Answer hours, address, and department routing
- Take messages and send structured summaries
Healthcare · Professional services · Offices
Sara
Appointment Scheduling Agent
Speaks Urdu on calls
Books, reschedules, and confirms appointments over the phone. Sends reminders and handles cancellations without staff intervention.
- Check availability and book time slots
- Reschedule or cancel existing appointments
- Send confirmation and reminder calls
Clinics · Salons · Consultancies
Omar
Lead Qualification Agent
Speaks Urdu on calls
Qualifies inbound and outbound leads with structured questions, scores intent, and routes hot prospects to sales immediately.
- Ask budget, timeline, and requirement questions
- Score and tag leads in your CRM
- Schedule callbacks for sales reps
Real estate · Automotive · B2B sales
Hina
Order & Delivery Support Agent
Speaks English on calls
Handles order status, delivery updates, returns, and product questions so your team is not repeating the same answers all day.
- Look up order and shipment status
- Process return and exchange requests
- Answer product and stock questions
E-commerce · Retail · Wholesale
Ali
Payment Reminder Agent
Speaks Urdu on calls
Makes polite outbound reminder calls for due invoices, rent, or instalments and records payment promises or escalations.
- Call with invoice or due-date context
- Confirm payment plans and follow-up dates
- Send payment links via SMS or WhatsApp after the call
Rentals · Finance · Subscriptions
Zara
Customer Support Agent
Speaks English on calls
Answers FAQs, walks callers through common troubleshooting steps, and hands off complex issues with a full conversation transcript.
- Answer FAQs from your knowledge base
- Guide callers through step-by-step fixes
- Verify account or reference numbers
SaaS · Services · Cross-industry
Try a voice agent
Select an agent, then type or use your microphone. This is a browser demo — production agents connect to your phone lines and CRM.
OUR_AGENTS
Choose an agent to try
Aria
Virtual Reception Agent
Speaks Urdu on calls
Aria
Hello, this is Aria, your Virtual Reception Agent. Answers incoming calls, shares business hours and location, routes callers to the right team, and captures messages when staff are unavailable. How can I help you today?
0/200 words
Tap Call for a real-time voice conversation over WebRTC — speak naturally and the agent responds live. Demo: 0/30 messages · 0/3 calls per session.
What AI Voice Agents Can Do
Inbound Call Handling
Answer customer calls, understand their needs, provide information, and route complex queries to humans.
Outbound Call Campaigns
Make appointment reminders, follow-up calls, lead qualification calls, and customer satisfaction surveys.
Appointment Scheduling
Book, reschedule, and confirm appointments automatically. Sync with your calendar in real-time.
Lead Qualification
Ask qualifying questions, assess fit, collect contact info, and route hot leads to sales immediately.
Bilingual Communication
Fluent conversations in both Urdu and English. Automatically detect and respond in the caller's language.
Order Taking & Updates
Process orders over the phone, confirm details, provide order status updates, and handle basic queries.
Customer Support
Handle FAQs, troubleshooting steps, account inquiries, and basic technical support automatically.
Intelligent Escalation
Recognize complex issues and seamlessly transfer to human agents with full conversation context.
Call Analytics
Track call volume, resolution rates, customer sentiment, and agent performance in real-time dashboards.
Perfect For
Healthcare & Clinics
Book appointments, send reminders, handle cancellations, answer basic medical queries, and collect patient feedback.
Real Estate Agencies
Qualify buyer leads, schedule property viewings, follow up with prospects, and provide property information.
E-commerce & Retail
Handle order inquiries, process returns, provide shipping updates, and conduct post-purchase satisfaction surveys.
Financial Services
Answer account queries, schedule consultations, verify information, and provide basic service information.
Automotive Dealers
Book test drives, answer vehicle inquiries, schedule service appointments, and follow up with potential buyers.
Professional Services
Qualify client leads, schedule consultations, collect initial information, and handle routine inquiries.
Implementation Process
Call Flow Design
We analyze your call patterns, design conversation flows, and identify automation opportunities.
Voice & Personality Setup
Choose voice characteristics, tone, and personality that matches your brand. Train on your specific scenarios.
AI Training & Development
Train the AI on your business knowledge, common caller scenarios, and responses in both Urdu and English.
Phone System Integration
Integrate with your existing phone system. Set up call routing, escalation paths, and CRM connections.
Testing & Optimization
Thorough testing with real scenarios. Refine responses, optimize handling, and ensure natural conversations.
Launch & Continuous Learning
Deploy to production. AI learns from every call, improving accuracy and handling over time.
Real Results
The Peham Advantage
True Bilingual Capability
Not just translation — native-level fluency in both Urdu and English with cultural understanding.
Continuous Improvement
AI learns from every conversation. Performance improves week after week automatically.
Seamless Human Handoff
Complex calls transfer smoothly to your team with full context. No repeating information.
Enterprise-Grade Security
Bank-level encryption, GDPR compliance, and secure data handling for all customer interactions.
Frequently asked questions
What voices do the agents use?→
Each agent has a voice tuned for Pakistani Urdu and English — natural accents, not generic robotic callers. Profiles match the role: professional reception, warm scheduling, calm sales follow-up, and similar. Try the browser demo on this page to hear them.
What are Peham AI voice agents?→
Peham AI voice agents are phone-ready assistants that handle real conversations in English and Urdu. They answer inbound calls, run outbound campaigns, book appointments, qualify leads, and support customers — with escalation to your team when needed.
Which voice agents does Peham offer?→
We deploy six ready-to-customise agent types: Aria (Virtual Reception Agent); Sara (Appointment Scheduling Agent); Omar (Lead Qualification Agent); Hina (Order & Delivery Support Agent); Ali (Payment Reminder Agent); Zara (Customer Support Agent). Each agent is trained on your scripts, FAQs, and integrations.
Can I try a voice agent before deploying it on my phone line?→
Yes. Use the interactive demo on this page to speak or type with a sample agent. For a live phone demo on your use case, book a call with our AI team.
Do your voice agents speak Urdu and English?→
Yes. Agents detect the caller's language and respond naturally in Urdu or English, including code-switching common in Pakistan.
How long does it take to launch a voice agent?→
Most deployments go live in two to four weeks: call-flow design, training on your knowledge base, phone integration, testing, and a staged rollout.
What phone systems can you integrate with?→
We integrate with SIP trunks, cloud PBX providers, and CRMs such as HubSpot or custom APIs. Calls can route to humans with full transcript context.
What is the Virtual Reception Agent for?→
Aria handles inbound calls as your virtual receptionist — greeting callers, sharing hours and routing information, taking messages, and escalating urgent requests.
What is the Appointment Scheduling Agent for?→
Sara books, reschedules, and confirms appointments for clinics, salons, and consultancies. She also runs reminder calls to reduce no-shows.
What is the Lead Qualification Agent for?→
Omar qualifies buyer and seller leads for real estate, automotive, and B2B teams — collecting requirements, scoring intent, and routing hot leads to sales.
What is the Order & Delivery Support Agent for?→
Hina helps e-commerce and retail customers with order tracking, delivery updates, returns, and product questions without waiting on hold.
What is the Payment Reminder Agent for?→
Ali makes outbound reminder calls for invoices, rent, and subscriptions — confirming amounts due, recording payment promises, and escalating disputes.
What is the Customer Support Agent for?→
Zara answers FAQs, guides callers through troubleshooting, verifies account details, and transfers complex issues to your team with full context.
Ready to Automate Your Phone Calls?
Let's build an AI Voice Agent that handles calls professionally while you scale your business.
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